What are your shipping options?
We offer Standard and Expedited Shipping.
Standard shipping is 6-10 business days.
Expedited shipping is 2-3 business days.
Shipping to Hawaii and Alaska is 7-21 days. (we cannot guarantee timely arrival)
Please see the shipping schedule below for rates.
*Please note that USPS is experiencing delivery delays and your package might be held up, in that case, you will need to contact the carrier, once the order leaves our warehouse it is in the carriers control.
Rate name Order Subtotal Price
Standard (6-10 business days) $0.00-$99.99 $7.95
Standard (6-10 business days) $100.00+ FREE
Standard to HI/AK (7-21 business days) ALL ORDERS $15.00
Expedited (2-3 business days) $0.00-$99.99 $14.95
Expedited (2-3 business days) $100.00+ $19.95
Where can I find info on Fabric Content and Care Instructions?
Please refer to individual products, you can find this info below product info. Every product will be treated a little differently depending on the fabric.
Is your jewelry lead, cadmium and nickel free?
What is your return policy?
Please visit our return policy page HERE
How do I request a return and/or exchange?
Please visit our "Request Return/Exchange" link which can be found at the bottom of ANY page of our site.
I received a damaged item, what should I do?
Please request a return and choose damaged as the reason. Please attach a photo of your item's issue during the Return Request process.
Where are illuminative products stored and ship from?
All products are all safely stored and ship from our warehouse in South Florida.
Where are illuminative products made?
All of our clothes were manufactured in China and all of our giveback items were handmade in Columbia and Guatemala. We personally visited every factory to ensure fair trade. All of our products are safe and protected and ship from the USA. If you want your purchase to support women in Colombia and Guatemala click HERE
to read more about our Giveback.Where is illuminative located?
Our headquarters are in sunny South Florida.
What if I need more info or help?
We are happy to assist you with any questions or concerns! Please email us at email@example.com. Please allow 1-2 business days for a reply.