Shipping & Returns

Shipping

*Illuminative currently only ships within the 50 States (Special Rates apply to Alaska & Hawaii).

No international shipping is available at this time. Rates are based on the shipping method and order quantity and weight. All major shipping carriers are used in the transportation of Illuminative products.

Shipping Rates

*Shipping Timeframes & Costs for Contiguous 48 States

Shipping Chart

*Delivery times include processing time at Illuminative

Manufacturer’s Defects and Damaged Items

Any items with a manufacturer’s flaw or defect or that is damaged may be exchanged for a new item of the same body style. There is no restocking fee or shipping costs for these returns.

Customer Returns

Any items purchased by a customer can be returned within 14 days after the purchase date. Such items must be returned unworn, unwashed, and with hang tags attached. The customer will be responsible for the costs of shipping all returned items to ILLUMINATIVE. A full refund will be issued back to the customer’s card that was used to make the purchase once the items have been received at the return center for processing.